Ordering through our webshop as UK customer!

Dear UK customers!

We are happy that we are able to ship to you directly since last April.

But... there are some important issues you should keep in mind when you buy at our web shop:

  • When you import to the UK - you have to pay import taxes.
  • For orders above 250 euro we deduct VAT after you have placed and paid your order through our web shop. We have to increase the shipment and handling costs from 15 euro to 50 euro. We will return the difference to your bank account.
  • For orders under 250 euro we don't deduct VAT and shipment and handling costs remain 15 euro.
  • For more information about this, please refer to our Terms and Conditions

In practice: Place your order through our web shop. Depending on the size of your order we will deduct VAT and increase the shipping costs (see above). Then we ship your order with DHL. When UK customs have received your parcel they will inspect it, and then you will receive an email from Trans Global who will send you a payment link for the import tax. After payment your package will be released.

We hope this helps! If you have any questions, please let us know!

Ordering through our webshop as UK customer!-image